Policies

To reserve
You may reserve by emailing samanthacrownover@sbcglobal.net or by calling 608-576-6696.
We welcome everyone!

Rates
Rates are based on whole house rental (three bedrooms; sleeping six total) or whole house plus summer kitchen (additional one bedroom plus loft; sleeping four more). A two-night minimum is required year-round and three-night minimum late spring to early fall on the weekends. Please inquire if mobility is an issue, in which case you may reserve the entire ground level (kitchen/dining room/living room of the house and bathroom in the connector and bedroom in the summer kitchen) for the price of the whole house rental.
Whole house base rate $425/night*
Whole house plus summer kitchen base rate $700/night*
Cleaning fee $140
State and county tax is an additional 5.5%
*subject to change

Deposit
Deposit is equal to 50% at booking to guarantee the reservation. Balance is due upon check in. Payment made by Venmo or Zelle.

Room Reservation Age Requirement
The minimum age to reserve Brisbane House is 21 years old.

Cancellation policy
Regardless of the reason for the cancellation or a change in the length of your stay, reservations are non-refundable if the cancellation is requested within 30 days of your arrival.

Alcohol
State law requires that any guest consuming an adult beverage must be 21 years of age or older.

Parties/events
Neither parties nor events are allowed except by express special permission.

Smoking
Smoking, vaping, e cigarettes not allowed inside.

Check-in time
3:00 PM or after. Please inquire if you’d like an earlier check in.

Check-out time
12:00 PM or before. Please inquire if you’d like a later check out.

Check-in instructions
Lockbox on the front (east) door with stained glass. Code will be provided three days in advance.

Number of guests
10 maximum (six in the house, additional four in the summer kitchen)
Children welcome.

Pets
The maximum number of well-behaved pets allowed is three. $100 pet fee required. Sheets provided under the loveseat if you think your dog is tempted by the people-furniture. Pick up after pooch and no muddy dogs in the house!

Interaction with guests
We won’t be available in person. We live in Madison, but are always available through text, phone, or email. In an urgent situation our neighbors may be able to help. Their contact info is at the house on the whiteboard going down to the basement.

Special Requests
We wish to make your stay exceptional! If there’s something you need or want that we don’t offer, please let us know. We will always attempt to meet any special request.

Privacy
Your physical, personal, and financial privacy is paramount. We do not share any personal information with mailing lists or any other party or business entity.

Cleanliness
We thoroughly clean the house after each guest. The kitchen and bathroom are meticulously sanitized. The bed linens and towels are replaced and the grounds are tidied.

Excessive cleaning charge
Any excessive cleaning required upon guest departure will result in a minimum cleaning fee of $100, plus an additional charge of $60/staff hour. Our expectation is that guests will leave the property in the same condition it was upon check in.

Important additional considerations

• We have a septic system, which is different from city sewers–NO GREASE CAN BE POURED DOWN THE DRAIN AND NOTHING BUT, YOU KNOW, AND TOILET PAPER CAN BE FLUSHED! Use the trash for everything else.

• Please respect the local speed limits arriving and departing (and tell all of your guests coming separately). There are children playing and folks enjoying the quiet country life in the neighborhood. It’s a privilege to own a place in the woods so please try to blend in.

• If you use the fire pit or the grill, do so responsibly, and wipe down the grill after use.

• Please be gentle with the kitchen Carrera marble countertop and local cherrywood dining table. The State Health Department advises that guests may choose to sanitize their dishes and utensils with a bleach solution under the sink if they wish to. There is no dishwasher.

• This house is on the National Register of Historic Places, so please help us treat it kindly for posterity. It is best enjoyed by guests who understand there may be certain quirks to the house.